Privacy policy
Effective Date:Â July 2026
At Mindful Brew, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order or interact with us.
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
1. About Mindful Brew
Mindful Brew Pty Ltd
ABN: 71 685 476 457
 22 Oats Street, Austral NSW 2179, Australia
info@mindfulbrew.com.au
www.mindfulbrew.com.au
Mindful Brew operates this website using the Shopify eCommerce platform.
2. What Information We Collect
Depending on how you interact with us, we may collect personal information including:
· Name
· Email address
· Phone number
· Billing address
· Delivery address
· Order history
· Payment confirmation
· Customer enquiries
· Marketing preferences
We may also automatically collect technical information such as:
· IP address
· Browser type
· Device information
· Website usage
· Cookies and similar technologies
3. How We Collect Your Information
We collect information:
· When you place an order
· When you subscribe to our newsletter
· When you contact us
· When you complete a form
· When you browse our website
· Through cookies and website analytics
· Through Shopify and other authorised service providers
4. How We Use Your Information
We use your information to:
· Process and deliver orders
· Provide customer support
· Respond to enquiries
· Manage your account
· Improve our website and customer experience
· Send order updates
· Send marketing communications (where you’ve opted in)
· Detect fraud and maintain website security
· Comply with legal obligations
5. Marketing Communications
If you subscribe to our mailing list, we may occasionally send updates about:
· New products
· Promotions
· Recipes
· News
· Events
· Special offers
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
6. Cookies & Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience.
These technologies help us understand:
· Which pages are visited
· How visitors use our website
· Website performance
· Shopping preferences
We may also use services such as:
· Shopify Analytics
· Google Analytics
· Meta Pixel
These services help us improve our website and better understand customer behaviour.
You can manage or disable cookies through your browser settings, although some website features may not function correctly.
7. Payments
Payments made through our website are processed securely by trusted third-party payment providers.
Mindful Brew does not store your full credit card or payment information.
Payment providers manage your payment information in accordance with their own privacy policies and security standards.
8. Shopify
Our online store is powered by Shopify.
When you place an order or browse our website, some of your personal information is processed by Shopify to enable secure shopping, payment processing and order fulfilment.
To learn more about how Shopify handles personal information, please refer to Shopify’s Privacy Policy.
9. Sharing Your Information
We only share your information where necessary to operate our business.
This may include:
· Shopify
· Payment providers
· Courier and delivery companies
· Website hosting providers
· Marketing service providers
· Analytics providers
· Professional advisers where required by law
We do not sell your personal information to third parties.
10. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.
While we use industry-standard security measures, no online system can guarantee absolute security.
11. Data Retention
We retain personal information only for as long as necessary to:
· Complete your orders
· Provide customer support
· Meet legal and taxation requirements
· Resolve disputes
· Maintain business records
When information is no longer required, it is securely deleted or de-identified where appropriate.
12. Your Privacy Rights
Subject to applicable Australian law, you may request to:
· Access your personal information
· Correct inaccurate information
· Update your contact details
· Withdraw marketing consent
· Request deletion of information where appropriate
To make a request, please contact us using the details below.
13. Third-Party Websites
Our website may contain links to third-party websites.
Mindful Brew is not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
14. Children’s Privacy
Our website is intended for general audiences.
We do not knowingly collect personal information from children under 16 years of age.
If you believe a child has provided us with personal information, please contact us so we can remove it where appropriate.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology or legal obligations.
The latest version will always be available on this website.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Mindful Brew Pty Ltd
22 Oats Street, Austral NSW 2179, Australia
 info@mindfulbrew.com.au
 www.mindfulbrew.com.au
We’ll do our best to respond promptly and assist with any privacy-related enquiries.
Healthy Body & Mind
Naturally Fermented. Mindfully Crafted.
Mindful Brew is committed to protecting your privacy while providing a safe, secure and enjoyable shopping experience. We value your trust and handle your personal information with care, transparency and respect.